FAQs

How long does shipping take?
Your order ships free and typically arrives within 7-9 business days after a quick 1-2 day processing window. You'll get a tracking link by email the moment it's on its way.

Do you ship internationally?
Right now, we're proudly US-only — but we're growing, so stay tuned.

What's your return policy?
Change your mind? No hard feelings. You've got 30 days from delivery for a full refund, as long as the item is unused and in its original packaging. Full details are on our Return Policy page.

How do I track my order?
The second your order ships, we'll email you a tracking number so you can watch it make its way to your door. You can also check status anytime on our Track Order page.

Is the LED Paw Trimmer safe for both cats and dogs?
Absolutely. The guide light and gentle, low-vibration motor were designed with nervous pets in mind — safe and comfortable for cats and dogs of every size.

What if my order arrives damaged or defective?
That's on us to fix. Reach out at [Your Contact Email] within 30 days of delivery, and we'll send a full refund or replacement — no cost to you, no hassle.